333 bet Privacy Policy

1 Introduction and Scope

333 bet is an online gaming and betting platform that provides services to users in Bangladesh. This privacy policy ("Policy") applies to the 333 bet website (https://333-bet.cam) and all services connected to it.

Through this policy we explain how we collect, process, store, and protect your personal information ("information"). By using this website you are understood to have accepted the terms described in this policy. To learn the full terms of using our services, please read the Terms and Conditions page.

This policy applies only to 333 bet's own platform. Third-party websites or services are governed by their own privacy policies, over which we have no control.

2 Types of Information Collected

333 bet may collect the following types of information:

2.1 Identity Information

• Full name and date of birth
• Email address and mobile number
• Address and national identity card details (for account verification)
• Profile information provided by the user

2.2 Financial Information

• Payment method details (bKash, Nagad, Rocket, or bank account number)
• Transaction history, deposit and withdrawal records
• Bonus claims and wagering activity

2.3 Technical Information

• IP address and device identity
• Browser type, operating system, and screen resolution
• Time of site access and session duration
• Data obtained from cookies and local storage

2.4 Gaming Activity Information

• Betting and gaming history
• Win and loss records
• Game preferences and play patterns
• Records of promotional offer use

3 How Information Is Collected

We collect information in the following ways:

3.1 Direct Collection

Information you provide directly through registration forms, account profile updates, payment forms, or contact with customer support is collected directly. This includes information given during login, deposits, or withdrawals.

3.2 Automatic Collection

When you browse our site, certain information is collected automatically through cookies, pixel tags, and web beacons. This information is used to improve site performance and analyse user experience.

3.3 Information Received from Third Parties

Relevant information may also be received from identity verification services or payment processors, such as transaction confirmations or fraud prevention signals.

4 Purposes for Using Information

333 bet uses collected information for the following purposes:

• Account Management: Managing registration, login, password recovery, and identity verification processes.
• Payment Processing: Safely completing deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.
• Customer Support: Answering your questions and resolving issues via live chat and email.
• Service Improvement: Testing platform performance, adding new features, and improving user experience.
• Fraud Prevention: Detecting unusual activity and ensuring account security.
• Promotional Communication: Sending information about bonus offers or updates, if you have given consent.
• Legal Obligations: Keeping records necessary to comply with applicable laws and regulations.

We also aim to monitor your play patterns to ensure responsible gaming and provide support where needed. To learn more, read our Responsible Gaming Guidelines.

5 Information Storage and Security

5.1 Security Measures

333 bet uses industry-standard technology to protect your information. All data transmission is secured through SSL (Secure Sockets Layer) encryption. Information stored on servers is also kept encrypted, and firewall and access control systems are in place to prevent unauthorised access.

5.2 Retention Period

Information is retained while the account is active and for a defined period afterwards. Financial and transaction records may be kept for an extended period in accordance with legal requirements. Even after an account is closed, information necessary for fraud prevention and legal obligations may be retained.

5.3 Staff Access

Our staff can only view the information necessary to carry out their specific responsibilities. All staff are bound by confidentiality agreements and trained in data protection. Any unauthorised access is immediately investigated and acted upon.

6 Sharing Information with Third Parties

333 bet never sells your personal information. However, information may be shared with specific third parties in the following limited circumstances:

6.1 Service Partners

Companies that assist with payment processing (bKash, Nagad, Rocket), identity verification, and fraud detection receive only the information needed to carry out their designated tasks. These partners are bound by strict confidentiality agreements.

6.2 Technology Providers

Game software studios and technology infrastructure providers may receive anonymised or aggregated data necessary for operating the service, but never personally identifiable information.

6.3 Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from investigative authorities, or applicable legal requirements. In such cases we provide only the information legally required.

6.4 Business Transfers

In the event of a business merger or transfer, user information may form part of the transferred assets. Users will be notified in advance in such cases.

7 Cookies and Tracking Technologies

333 bet uses various types of cookies, which are stored in your browser:

7.1 Essential Cookies

These cookies are essential for the basic functioning of the website. They are used to maintain login sessions, keep payment information secure, and keep security features active. Disabling these cookies may disrupt normal site operation.

7.2 Analytical Cookies

These cookies are used to analyse which pages are used most, how long users stay on the site, and where they come from. This helps us improve the quality of our service.

7.3 Cookie Controls

You can control or delete cookies through your browser settings. However, please note that disabling essential cookies may cause many features to not work correctly and may cause login issues with your account.

8 Protection of Minors

All services on 333 bet are strictly for users aged 21 and over. We do not intentionally collect any information from persons under 21. Each user must verify their age at registration, and proof of age documents are required during the identity confirmation process.

If it comes to our attention that a minor has provided information, that information will be deleted immediately and the associated account will be suspended. Parents and guardians are encouraged to monitor their children's internet use.

9 User Rights

As a user of 333 bet, you have the following rights:

9.1 Right to Access Information

You may request to know what information we hold in your account. We will provide this information within a reasonable time upon receiving a verifiable request.

9.2 Right to Correct Information

If any information in your profile is incorrect or incomplete, you may request a correction. Many details can be updated directly from account settings.

9.3 Request to Delete Information

You may request that your information be deleted in certain circumstances. However, we may be required to retain some information in cases of legal obligations, ongoing disputes, or fraud investigations.

9.4 Opt Out of Promotional Communication

You may stop receiving promotional emails or messages at any time. This can be done by changing your account settings or by notifying the customer support team.

9.5 How to Exercise Your Rights

To exercise any of the above rights, contact our customer support team. We will process your request after verifying your identity. You will find answers to more questions about accounts and information on our FAQ page.

10 Policy Changes

333 bet reserves the right to update this privacy policy as needed. Users will be notified of changes in the following ways:

• Publishing the updated policy on this page of the site and noting the date of change at the top of the page.
• Sending a notification to the registered email address for significant changes.
• Displaying a notice via pop-up or banner when logging in to the site.

Continuing to use the site after the updated policy is published means you have accepted the new policy. If you object to any change, stop using the service and contact customer support to close your account.

11 Contact

If you have any questions, comments, or objections about this privacy policy, or wish to exercise your rights, please contact our customer support team. Our service is available in both Bengali and English, seven days a week, twenty-four hours a day.

To learn about us, meet our team, and understand our values, visit our About Us page.

This policy was established in January 2025 and is effective from that date. Contact customer support for previous versions.